Chengdu Zysen Technology Co., Ltd. (Zysen) warrants each product of its manufacture to be free from any defect in material and workmanship for a period of one year after delivery to the original buyer. The limit of liability under this warranty shall be to repair or replace any product, or part thereof, which proves to be defective after inspection by Zysen. This warranty shall not apply to any Zysen product that has been disassembled, modified, physically or electrically damaged, or to any product that has been subjected to conditions exceeding the applicable specifications or ratings.  Zysen shall not be liable for any direct or consequential injury, loss or damage incurred through the use, or the inability to use, any Zysen product.   Zysen reserves the right to make design changes to any Zysen product without incurring any obligations to make the same changes to previously purchased units. This warranty is the full extent of obligation and liability assumed by Zysen with respect to any and all Zysen products. Zysen neither makes, nor authorizes any person to make, any other guarantee or warranty concerning Zysen products. If the unit at anytime has any problems it would have to be shipped back to Zysen location for warranty repair or replacement. In this case, the following procedure has to be followed: 

u       A detailed default report needs to be sent to Zysen, after evaluation by Zysen’s QA department, the RMA will be assigned. Only after the RMA is assigned, then the shipment can be arranged. 

u       For the shipment to come back would be paid by the buyer and once the unit has been repaired or replaced and ready to be shipped back to the buyer, Zysen will pay for the shipping back to the buyer.

u       Returned units will undergo complete test and evaluation. Replacement and or/repair will be determined only after Zysen has determined the cause of the failure. All units returned are subject to evaluation charge when: a) The units meet full specifications and do not require repair, or b). failures due to excessive stresses caused by rough handling or overload during test or installation at the customers’ location.

u       Zysen is not responsible for failures due to excessive stresses caused by rough handling or overload during test or installation at the buyers’ location; nor can Zysen be responsible for damage caused by improper operation or faulty power supplies.

u       Every precaution is used at the factory to insure that every unit meets all electrical and mechanical specifications prior to shipment. Buyer, by his issuance of a purchase order or similar instrument, accepts this warranty. The applicable law of China shall be used for interpretation and adjudication of this warranty and related work order or purchase agreement.